At Fitora, we are committed to protecting your privacy and handling your personal data with transparency and security. This policy explains how we collect, use, and safeguard your information when you visit our website fitora.co.

1. Information We Collect

• Personal Information: Such as your name, email address, phone number, and shipping address, which you provide during registration, purchase, or when contacting us.
• Technical Data: Including IP address, browser type, operating system, pages you visit, and access times.
• Financial Information: When completing payments, your payment method details (e.g., credit card) may be collected. These details are securely stored by our trusted payment provider—we do not store them ourselves.
• Mobile Device Data: If you access the site via mobile, we may collect data about your device type, operating system, or geographical location (if permission is enabled).
• Third-Party Data: Such as information from social media platforms or analytics tools (like Google Analytics), if you link your account or grant permission.

2. How We Use Your Information

• To create and manage your account on the website.
• To process orders, payments, invoices, and confirmations.
• To enhance and personalize your shopping experience based on your preferences.
• To communicate with you regarding your orders or website updates.
• To send promotional offers or newsletters (with your consent).
• To monitor performance and protect the website from misuse or fraud.
• To respond to customer support inquiries and resolve issues.

3. Information Sharing

• Legal Compliance: We may share information if required by law or legal processes.
• Business Operations: In the case of mergers, acquisitions, or asset sales.
• Service Providers: Such as shipping companies or payment gateways, to ensure complete service delivery.
• Marketing & Analytics: With trusted partners for performance analysis or to display relevant advertisements.

We do not sell your personal information to any third party.

4. Tracking Technologies

We may use cookies and analytics tools to monitor website usage and improve your experience. You can control cookie settings through your browser.

5. Data Protection

We use advanced administrative and technical security measures to protect your data from unauthorized access, alteration, or misuse. However, no online transmission method is 100% secure.

6. Children’s Privacy

We do not knowingly collect or store information from children under the age of 13. If such data is discovered, it will be deleted immediately.

7. Policy Changes

This policy may be updated periodically to reflect legal or operational changes. Any updates will be posted on this page, and we encourage you to review it regularly.

8. Contact Us

If you have any questions about this Privacy Policy, you can reach us at:

info@fitora.co 📧

🔒 By using our website, you agree to this Privacy Policy and understand how we handle your data.